Helsinki Tourist Information Services
You can find official tourist information service points at several locations throughout Helsinki. These service points provide information about the city, events and attractions, as well as maps and brochures to help you better plan your visit.
Service Points
Tourist information service points can be found at the following locations:
The Pavilion.
The Pavilion is located at Lyypekinlaituri next to the Old Market Hall. This summer it is open from May 16th to September 30th, 2022. The Pavilion’s e is accessible by ramp.
Opening Hours:
Mon – Sat, 9 – 18
Sun, 9 – 16
The Helsinki Tourist Info Container
The Info Container is located in Töölönlahti Bay Park next to Little Finlandia. It is open from June 1st until August 30th, 2022.
Opening Hours:
Mon – Sun, 9:30 – 16
Please note that the Tourist Information Center at the Helsinki Central Railway Station has been permanently closed.
For information about accessibility to these locations visit https://www.myhelsinki.fi/info/tourist-information.
Digital Services & Contact Info
You can also find official tourist information digitally. Helsinki Tourist Information’s electronic service channels are open daily from 9 am to 4 pm.
For chat service, visit the MyHelsinki website, or send an e-mail to helsinki.touristinfo@hel.fi.
(Note: If the chat service does not open automatically, check whether pop-ups are blocked in your web browser’s settings!)
Contact Information:
Telephone service: 09 3101 3300
Chat: https://www.myhelsinki.fi/
E-mail: helsinki.touristinfo@hel.fi
Postal address:
Helsinki Tourist Information
Tourism and Destination Management Unit, Economic Development
P.O.Box 20
FI-00099 City of Helsinki
Helsinki Helps
The city employs a team of guides called Helsinki Helps who move about the main areas of the city in pairs. You can easily recognise them by their green uniforms.
These friendly guides will assist you if you need information about the city. They speak a range of different languages and can provide you with brochures or other printed information.
Guided Tours
You can book guided tours through Strömma Finland, Helsinki Tourist Guides, Green Cap Tours, Day with a Local or Happy Guide Helsinki.