Picture: Visit Finland
Helsinki offers superb services to tourists.
The city employs a team of “Helsinki Helps” -guides who patrol the streets in teams of two, ready to assist.
These friendly guides also carry useful literature. You will recognise them by their green uniforms.
The invaluable Helsinki City Tourist & Convention Bureau is located at Pohjoisesplanadi 19 (tel. 09 3101 3300).
Drop in for maps, brochures and details of current events.
Here you can also book a guided tour, a hotel room, and tickets for various events.
The Tourist Information also takes guided tour bookings and sells Helsinki Cards and even travel tickets.
In summer, the office is open from 9 a.m. to 6 p.m. Monday to Saturday, and from 9 a.m. to 4 p.m. on Sundays.
In winter, the opening hours are from 9 a.m. to 6 p.m. Monday to Friday, and from 10 a.m. to 4 p.m. on Sundays.
There are various other useful information sources in Helsinki.
During the summer months, the Tourist & Convention Bureau places its mobile Info Container at the Market Square.
It provides tips, advice, and the main Helsinki tourism brochures and maps.
There is a tourist information point at Helsinki central railway station, which also houses the Helsinki Expert Shop, a travel agency that sells tickets for sightseeing tours and excursions and offers guide booking.
The city of Helsinki runs an information point, Virka Info, at Helsinki City Hall at Pohjoisesplanadi 11–13.
This office caters to both permanent residents and visitors to Helsinki.
Kompassi, an information centre for young people, is located at Malminkatu 28.